Frequently Asked Questions

Q: Why does the light blink with a 65W or PD power plug but works fine with a 5V/2A adapter?

1. The 65W adapter may provide a higher voltage than the 10W lamp’s limit, triggering the lamp’s protection mechanism to cut off power, causing it to blink or stop working.
2. Prolonged use of an overpowered adapter can overheat the lamp's components, reducing its lifespan and lighting quality.
3. For best performance, use a 5V/2A adapter, ideally providing 10W of power.

Q: Why is the USB ring light dim, not lighting up, or flickering?

This issue is often caused by insufficient power. We recommend using a 5V/2A wall charger for optimal performance. USB ports on computers or power banks may not provide enough power, leading to dimming, flickering, or the light not turning on.

Q:Does the ring light F-618 have a memory function?

1. Yes, it remembers the last brightness and color temperature settings if it wasn’t powered off.
2. If unplugged, it resets to factory settings (mixed light, 75% brightness).

Q: What should I do if my LitONES Zoom Lighting S3-T is not turning on?

A: Please try the following steps:

1. Short press the power button.
2. Check if the power indicator shows a blue light.

If there is no blue light, the light may be out of power. In this case, we recommend using a different USB-C cable to charge the light again.